Managing Workato

---
name: managing-workato
description: |
  Use when working with Workato — workato enterprise automation platform
  management covering recipe inventory, job execution history, connection
  health, lookup table monitoring, and workspace management. Use when auditing
  integration recipes, investigating job failures, monitoring transaction
  quotas, or reviewing connector configurations.
connection_type: workato
preload: false
---

# Workato Management Skill

Manage and monitor Workato automation recipes, connections, and job executions.

## MANDATORY: Discovery-First Pattern

**Always list recipes and connections before querying specific resources.**

### Phase 1: Discovery

```bash
#!/bin/bash

WORKATO_API="https://www.workato.com/api"

workato_api() {
    curl -s -H "Authorization: Bearer $WORKATO_API_TOKEN" \
         -H "Content-Type: application/json" \
         "${WORKATO_API}/${1}"
}

echo "=== Workato Workspace ==="
workato_api "users/me" | jq '{name: .name, email: .email, company: .company_name}'

echo ""
echo "=== Recipes Summary ==="
workato_api "recipes?per_page=50" | jq -r '
    .result[] |
    "\(.id)\t\(.name)\t\(.running)\t\(.trigger_application // "manual")"
' | column -t | head -30

echo ""
echo "=== Connections ==="
workato_api "connections" | jq -r '
    .result[] |
    "\(.id)\t\(.name)\t\(.provider)\t\(.authorized_at // "never")"
' | column -t | head -20
```

### Phase 2: Analysis

```bash
#!/bin/bash

echo "=== Failed Jobs (recent) ==="
workato_api "recipes" | jq -r '.result[].id' | head -20 | while read rid; do
    workato_api "recipes/${rid}/jobs?status=failed&per_page=5" | jq -r --arg rid "$rid" '
        .result[]? |
        "\($rid)\t\(.id)\t\(.status)\t\(.completed_at)\t\(.error // "")"
    '
done | column -t | head -20

echo ""
echo "=== Recipe Status Summary ==="
workato_api "recipes?per_page=100" | jq '{
    total: (.result | length),
    running: [.result[] | select(.running == true)] | length,
    stopped: [.result[] | select(.running == false)] | length
}'

echo ""
echo "=== Stale Connections ==="
workato_api "connections" | jq -r '
    .result[] |
    select(.authorized_at == null) |
    "\(.id)\t\(.name)\t\(.provider)\tUNAUTHORIZED"
' | column -t
```

## Output Rules
- **TOKEN EFFICIENCY**: Target <=50 lines per output
- Filter recipes by running status or folder
- Never dump full recipe definitions -- extract trigger and action app names

## Output Format

Present results as a structured report:
```
Managing Workato Report
═══════════════════════
Resources discovered: [count]

Resource       Status    Key Metric    Issues
──────────────────────────────────────────────
[name]         [ok/warn] [value]       [findings]

Summary: [total] resources | [ok] healthy | [warn] warnings | [crit] critical
Action Items: [list of prioritized findings]
```

Target ≤50 lines of output. Use tables for multi-resource comparisons.

## Anti-Hallucination Rules

1. **NEVER assume resource names** — always discover via CLI/API in Phase 1 before referencing in Phase 2.
2. **NEVER fabricate metric names or dimensions** — verify against the service documentation or `--help` output.
3. **NEVER mix CLI commands between service versions** — confirm which version/API you are targeting.
4. **ALWAYS use the discovery → verify → analyze chain** — every resource referenced must have been discovered first.
5. **ALWAYS handle empty results gracefully** — an empty response is valid data, not an error to retry.

## Counter-Rationalizations

| Shortcut | Counter | Why |
|----------|---------|-----|
| "I'll skip discovery and check known resources" | Always run Phase 1 discovery first | Resource names change, new resources appear — assumed names cause errors |
| "The user only asked for a quick check" | Follow the full discovery → analysis flow | Quick checks miss critical issues; structured analysis catches silent failures |
| "Default configuration is probably fine" | Audit configuration explicitly | Defaults often leave logging, security, and optimization features disabled |
| "Metrics aren't needed for this" | Always check relevant metrics when available | API/CLI responses show current state; metrics reveal trends and intermittent issues |
| "I don't have access to that" | Try the command and report the actual error | Assumed permission failures prevent useful investigation; actual errors are informative |

## Common Pitfalls

- **Transaction limits**: Workato bills by transactions -- monitor usage to avoid overages
- **Connection reauth**: Connections require periodic re-authorization via the UI
- **Recipe dependencies**: Recipes can call other recipes -- trace the full chain when debugging
- **Lookup tables**: Row limits depend on plan -- monitor table sizes
- **Error handling**: Recipes without error monitors lose failed job data after retention period
- **Environments**: Dev/test/prod environments have separate recipe copies -- check the right one