Operate a feedback loop that aggregates qualitative and quantitative product signals, preserves provenance, identifies recurring themes, and routes them into discovery/decision processes.
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---
name: product-feedback-operations
description: Operate a feedback loop that aggregates qualitative and quantitative product signals, preserves provenance, identifies recurring themes, and routes them into discovery/decision processes.
---
# Product Feedback Operations
Use when this procedure is the primary professional method needed for the assignment.
## Procedure
1. Confirm the decision or outcome this work must support, its scope, owner, constraints, and definition of success.
2. Establish the evidence baseline using support cases, research, community, sales/customer success, analytics, and product areas. Do not fill material gaps with assumptions when they can change the result.
3. Ingest sources with metadata, normalize themes, distinguish frequency from severity/value, connect to metrics/research, and close the loop with source teams.
4. Exercise realistic edge, failure, transition, or exception cases that could invalidate the result; record unresolved uncertainty explicitly.
5. Validate the output against the original outcome and any neighboring professional contracts so this skill does not silently absorb another specialist's authority.
6. Record the resulting artifact, measurements, decisions, provenance, and handoff information needed for another owner to reproduce or continue the work.
## Quality gate
Themes retain source evidence and product teams can see what changed or was decided because of the feedback.
