Create separate cases for Sales Reps and Customers; do not combine actors with OR conditions. Since one AC row covers both platforms, set Platform to `Web and Mobile` and use no platform prefix. Populate the Roles field independently for each case.
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Create separate cases for Sales Reps and Customers; do not combine actors with OR conditions. Since one AC row covers both platforms, set Platform to `Web and Mobile` and use no platform prefix. Populate the Roles field independently for each case.
